What makes a CXO succeed in a family-run firm?

A newly hired CXO came to me (I was Group CHRO in a family-run firm then) quite confused, frustrated, and upset because he couldn’t understand what was expected of him! Does it remind you of someone? My experience in hiring and onboarding professionals at the CXO level has been quite extensive. Many of these professionals […]

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Our ageing world needs retirement coaches

The other day I was chatting with an old friend from my school days. He was working in an MNC in a senior role and had retired on completing 60. He has no clue how he wants to spend the rest of his life, even after 2 years into retirement. He is depressed thinking he […]

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Assess leaders on their ‘leave performance’ to stop fuelling ‘unsocial psychology’

Sometime back a highly successful colleague was regretting not taking many holidays in his long career of over 40 years. He is financially well off, but now his wife is not keeping well and he is unfit to enjoy simple physical exertion involved in vacationing. Even temple visits for both of them are painful. He […]

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Owner’s family culture informs people practices

I have good personal experience of several widely different family-run businesses. I have found that organizational culture is prone to be influenced by the owner’s family culture, attitudes, values, and worldview. It is fascinating to see it play out in interesting ways. India is a large country. Cultural traits in one part of the country […]

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The evolution of an enterprise influences its organizational culture

Research says that an organization, family-managed or not, is expected to go through several stages of evolution. See the figure below. Startup phase Do you think that your firm is at the startup phase? During this phase, the culture of the organization is indistinguishable from the culture of the founder/owner family. The number of non-family […]

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Culture eats people practices for breakfast

Top 500 family businesses worldwide contribute roughly 9 trillion US dollars to the global GDP and employ nearly 25 million people. According to the US Bureau of Census, 90% of American companies are family-owned or controlled and account for 50% of the country’s employment. In India, family businesses contribute over 70% of the national GDP. […]

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