There are several areas of a business that may require external expertise to bring transformation. We provide consultancy services to improve business processes and systems in various functions through the comprehensive Malcolm Baldridge Business Excellence Model, 5S techniques, Six Sigma techniques, Value Stream Mapping techniques and many more.
Enterprise Risk Management
A business survives and thrives despite several unexpected and unlikely developments it encounters in its lifetime. The management actions of risk avoidance may be informal, non-transparent and undocumented. We help an organization put in place an optimal and agile process of enterprise risk management (ERM) that improves the quality of decision making. We encourage a collaborative process for the leadership to identify possible risks to business, their likelihood in terms of % probability, their possible impact on the business in financial terms, and their possible timelines of occurrence. We help an enterprise inculcate a culture of honest risk identification and help decide on risk mitigation actions. We also guide an organization to utilize its ERM process effectively to improve the maturity of its business strategy formulation process.
Strategy, Planning and Business Reviews
We examine the Purpose, Vision and Values (PVV) of the organization and help in reviewing and re-crafting them through consultative and collaborative process. Keeping in mind the PVV, we study the strategy formulation process of an enterprise, its ERM inputs, its portfolio analysis, and scenario planning. We guide the leadership to establish an alive and agile process bottom-up and top-down that takes into consideration linear and non-linear possibilities for the organization, stressing on innovation and ‘why not’ spirit. Quality of strategy execution determines the success of a business. We guide a firm to break down its strategy to a set of actionables for short-, medium- and long-term planning and through balanced score card (BSC). Business review is critical in executing the business plan well. It requires discipline, rigour and eye for detail. We guide a business or a function like HR, F & A or Procurement to establish their business reviews that are focused, brief, data-driven and without frills.
Human Resources Management
People are the most valuable assets of an organization. If managed well, an ordinary team can accomplish extraordinary results. We run detailed and comprehensive diagnostics from hire to retire, arrive at vulnerabilities / heat map and help an organization establish progressive policies and fit-for-purpose processes that are aligned to its PVV, Strategy and ERM. Organization design & development, coaching, leadership development & succession and career mobility are some of the strategic people actions that we bring in, to raise the level of human resource climate in the organization. We also advise a firm in comprehensive Human Resource Outsourcing (HRO) shared services initiatives. Our expertise in guiding a firm to automate its HR processes and put in place HR Systems is strong.
Procurement & Supply Chain
This can be a competitive advantage for an organization. We run detailed and comprehensive diagnostics from procure to pay, arrive at vulnerabilities / heat map and help an organization establish progressive policies and fit-for-purpose processes that are aligned to its PVV and Strategy. We also advise a firm in comprehensive Procurement Outsourcing shared services initiatives. We guide a firm to automate its Supply Chain & Procurement processes and put in place strong vendor management and supplier portal with robust governance / checks & balances.
Audit & Assurance
Policy, process and management audits help a firm to improve its compliance processes and enhance its reputation. We advise a firm to improve its entire audit management and raise it to Total Assurance (TA) that would positively impact its governance standard. This would encompass policies & processes for risk assessment, internal & external audits, internal controls, statutory compliances, quality assurance, large project assurance, process audits & assurances, EHS and Triple Bottom Line process audits and Board assurance. We advise firms to drive ethics & integrity through TA. We also advise a client’s Assurance leadership to improve its disclosures, quality of the firm’s Annual Reports and support progress towards IPO wherever applicable.
Finance & Accounts
With inputs from ERM, Strategy, Procurement & Supply Chain, Audits and Board inputs we guide a firm in improving its Finance & Accounts policies & processes on end-to-end basis which would include internal controls, ERP implementation, Accounts Payable (AP), Accounts Receivable (AR), Record-to-Report (R2R), financial analysis, business intelligence (BI), treasury management, strategic finance, M & A, financial compliances & disclosures etc. We also advise a client’s F & A leadership to improve its disclosures, quality of the firm’s Annual Reports, and support progress towards IPO wherever applicable. We also advise a firm in comprehensive Finance & Accounts Outsourcing shared services initiatives. We guide a firm to automate its Finance & Accounts processes and put in place robust governance / checks & balances.